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Due to COVID-19, support via phone is closed, and you may experience longer than usual response times. You can still contact us using all the other available ways. We apologize for the inconvenience. Stay safe!

I cannot see bitcoins in my account after completing a transaction

When you finish a transaction on Coinsavr, it can take about 30 minutes for bitcoins to move from Coinsavr escrow to your wallet. If you still don't see it in your wallet after 30 minutes, please contact us and we can look into it for you.

Still need help? Contact us.