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Due to COVID-19, support via phone is closed, and you may experience longer than usual response times. You can still contact us using all the other available ways. We apologize for the inconvenience. Stay safe!

Getting Started

Get started on Coinsavr with these articles to help you get started.

  • What is an escrow?

    An escrow is an arrangement between two parties where a third-party (in this case, us) holds payment of the funds (as we do in bitcoins) required to complete a transaction. It is secure as funds are kept with the third-party until all of the terms of a transaction are met. read more

  • I've not received a verification email after creating my account.

    If you've not received a verification email after creating your account, log in to your account and you will be prompted to verify your account before proceeding. From there, you can choose to resend a verification email or change your account email. 

    An email from us usually arrives within seconds but can take to up to 5 minutes. If you still haven't received it, please make sure to check your spam/junk folder.

    If nothing works, please contact us and we will help you more

If you still need help, you can always contact us.